AI CONCIERGE
Your hotel knows the answer. Always.
Guests ask questions — in German, English, French or Italian. The AI Concierge replies instantly, 24/7, from your hotel's knowledge base.
HOW IT WORKS
Three steps. No app, no sign-up.
Ask a question
Guest types in natural language — no form, no app, no login. Just a link.
Instant answer from hotel knowledge
AI draws from stored content: FAQs, services, house rules, local tips — all from your context.
Staff takes over when needed
One click — a summary goes by email to your real concierge. No request is ever lost.
HOTEL FEATURES
Add knowledge once. Rest easy.
Hotel knowledge as the source
FAQs, PDFs, free text — everything flows into the AI context. The concierge answers from your content.
Globally understood
Guest selects DE, EN, FR or IT. AI responds in exactly that language — no translation errors.
No hallucinations
Answers come from verified hotel content. No made-up prices or opening hours.
Silent escalation
No public alarm: for open requests, an email summary is sent discreetly to your staff.
What do guests ask most?
Concierge analytics show request categories and frequency — direct input for your knowledge management.
GDPR-compliant & anonymous
No guest profiles, no PII — only anonymized categories are stored. EU hosting.
LIVE DEMO
24/7 concierge — without ringing.
Guest asks in English at 2 AM. AI responds in English from your stored hotel knowledge. Staff sleeps.
VALOO INTEGRATION
Concierge requests as operational insight.
What do guests really ask — before they write it in reviews? Valoo aggregates all concierge categories and shows where knowledge is missing, where processes can be optimized.
MORE MODULES
Ready for the AI Concierge?
Demo call, 30 minutes. We show the concierge live — with your hotel knowledge.
Request demo